10 July 2014

Top 3 Categories of Questions Every Business Owner Must Ask Their Team in July

What are the three categories of questions every business owner must ask their team in July and why?  Watch YouTube...

It’s the start of the second half of the year and let’s cover these three categories of questions.
  1. How did we do compared to our ActionPLAN?  
    • Marketing - How many new prospects were attracted to us and for existing customers how much interest was sparked for additional products and services?   
    • Sales - How have our offers performed to add new customers and for existing customers increase average dollar sale and number of transactions?  
    • Operations - How effective and efficient were we in delivering on time, to spec and budget?
  2. What did we learn and what are the implications for us?   Ask what are customers telling us?  How are our systems keeping up - technologically, regulatory, competitively?  What skills and competencies should our team be adding?  
  3. What do we need to believe to achieve and our second half goals?
There really is a 4th category too.  “How can I, the owner, help you, my team member, best?”  Remember your role as owner is to develop your team to delight your customers and they’ll take care of business and the business takes care of you - the owner.

Now go have July’s conversation. 

If what you learn is that things are not on track or you want to accelerate your growth, then let’s talk.  I offer a complimentary 60 to 90 min session to understand your situation and I guarantee you at least a half dozen implementable strategies to maximize your effectiveness in the 2nd half of the year.
Call me at ph:  972 709 6776 or Email:  StephenMarino@ActionCOACH.com

Let’s get started...accelerating your growth.  You’ll work less and make more.

No comments:

Post a Comment