So even if you maintain what you do even for a short time you are going to be out done by others shortly. Entire industries evaporate at light speed - think of cameras which were historically i.e. till 2012 bought for their specific function are nearly extinct and incorporated into your smartphone that also connects you to the internet, allows to conduct business and make calls.What got you here won't last long. The only offense is rapid "innovation" that continually delights your clients. Rapid innovation requires changing your philosophy about trying stuff and finding quick cost effective ways to deliver delight.
In work gathered by In Search of Excellence author Tom Peters he's found that the simple formula is get out there and try stuff. Try lots of stuff and know that there are going to be failures in order to discover what will work faster.
For many this process inhibits them because of the fear of loss yet without this constant exposure to your clients feedback you'll be usurped by the others often not even a competitor you know about today and likely from a totally new industry who will try. Thus, an attitude of "rewarding excellent failures and punishing mediocre successes" will be come your new mantra. Your willingness to embrace innovation directly impacts your future profitability, productivity and viability.
Want help rethinking innovation into your mindset and creating an environment where individual and team initiative is supported, then let's talk. Key is youThat's what I do...we'll discover what it takes to work this way while delighting more clients faster.
Call me at ph: 972 291 5566 or eM: StephenMarino@ActionCOACH.com
